Terms & Conditions
TERMS AND CONDITIONS
Terms & Conditions of Site Use
You may access and view the Content (as defined below) appearing on this Website for personal, non-commercial use only. You may download and/or copy certain portions of the Content for personal, non-commercial use only, provided that you (a) retain all copyright, trademark or other proprietary notices contained on the Content, (b) do not modify or alter the Content in any way and (c) do not make the Content available to any third party. Faith Monuments LLC. reserves complete title and full intellectual property rights in any Content that you download from this Website.
You agree to use this Website only for lawful purposes. The following activities are strictly prohibited: (i) misrepresenting the identity of a user; (ii) tampering with this Website; and (iii) conducting fraudulent activities.
Terms of Sale
Michigan Headstones ™ agrees that the aforesaid work shall be executed in good and workmanlike manner from the aforesaid material and agrees to set the memorial when the foundation is available.
Michigan Headstones ™ does not assume any liability for delay on the part of the cemetery in preparing the foundation necessary to set the above-mentioned memorial: it being understood that the foundation is installed under the rules and regulations of the said cemetery.
The purchased memorial, marker, headstone, or merchandise, with the title thereto, and right of possession thereof, shall remain the property of Michigan Headstones ™ until paid in full. In default of any payment thereunder the entire amount of the contract shell become immediately due and payable and the purchaser licenses Michigan Headstones ™ to repossess and remove the said memorial, without guilt or trespass or other wrong: the Michigan Headstones ™ may then detain memorial or dispose of it at their discretion without being answerable to the purchaser for it or any of the proceeds therefrom. Michigan Headstones ™ Reserves the right to abbreviate or change lettering or date arrangement or size as needed in the interest of good design and balance in their judgement.
THIS PURCHASE DOESNOT INCLUDE THE COST OF FUTURE DATE OF DEATH, OR ANY INSCRIPTIONS AFTER WORK IS SET IN THE CEMETERY.
BE SURE TO READ THE MEMORIAL PROOF AND IF ANY ERROR IS FOUND IN SPELLING OR DATES IN INSCRIPTION NOTIFY US AT ONCE.
Michigan Headstones ™ assumes no responsibility to replace a memorial that is lettered in error due to incorrect information given to them by customer or cemetery
COPYRIGHT Faith Monuments, LLC. 2020. ALL RIGHTS RESERVED.
Copyright in pages and in the screens displaying the pages, and in the information and material therein and in their arrangement, is owned my Faith Monuments, LLC., unless otherwise indicated. All intellectual property including graphics, text and any other creations on this web site are the sole property of Faith Monuments, LLC; protected by the United States of America and international copyright laws. Any and all reproduction, modification, duplication, distribution, republication, copying, or any other exploitation, from the content of Faith Monuments, LLC. and any of its web sites including but not limited to MichiganHeadstones.com without written permission, is strictly prohibited, and will be prosecuted.
Disclaimers and Limitation of Liability
By using MichiganHeadstones.com website, you expressly agree that you use it at your sole risk. Our online site is provided on an “as available” and “as is” basis. MichiganHeadstones.com content may not be applicable or appropriate for use in locations outside the United States. No oral advice given by MichiganHeadstones.com or its associates shall create a warranty.
This site is intended for users that are 13 years or older. Children under 13 should get assistance of a parent or a guardian to use this site.
Order Acceptance – Confirmation
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Faith Monuments, LLC doing business as Michigan Headstones™ and the MichiganHeadstones.com website reserves the right at any time after receipt of your order to accept or decline your order for any reason.
Note: All check orders will be held for 10 business days for the check to clear.
Errors on Our Site
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and MichiganHeadstones.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has been charged for the purchase and your order is cancelled, MichiganHeadstones.com will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.
Natural Materials and Display Colors
Some products are made from natural granite, stone or wood including but not limited to cemetery markers, cemetery headstones, benches, mausoleums, cremation memorials made from granite, natural stone urns, wood urns, and other products containing or incorporating the use of natural wood or stone material. The purchaser acknowledges that stone and wood are natural materials with variations in color and other characteristics and agrees to accept such natural variations. MichiganHeadstones.com website attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.
Third Party and Typographical Errors
In the event that the Michigan Headstones™ and the MichiganHeadstones.com website incorrectly lists a price or product description due to a typographical error or an error in the information received from a supplier, we reserve the right to refuse or cancel any order placed for products listed at an incorrect price prior to shipping. MichiganHeadstones.com reserves the right to refuse or cancel any order whether or not the order had been confirmed and your credit card had been billed. If your credit card has been billed, MichiganHeadstones.com will immediately issue a credit to your credit card account for the amount of the incorrect price. For check or money order payments a check will be issued and sent out immediately after notification from customer.
Price and Availability
Price and availability of products and services are subject to change without notice. Errors will be corrected when found. MichiganHeadstones.com reserves the right to correct any inaccuracy or omissions including a paid order.
1 year 100% Best Price Guarantee & Price Match
If you find a lower advertised price from another online site or a local retailer within 1 Year from the date of your purchase for the same identical product / service / workmanship, we’ll gladly refund 100% of the difference. MichiganHeadstones.com requires a printed and verifiable quotation from an authorized supplier of memorial products. Price guarantee factors in all shipping, taxes and other applicable fees charged from other retailers.
Michigan Headstones™ price guarantee does not apply to sales, special offers, promotional offers, clearance items, employee discounts, rebates, mail in offers, free with purchase offers, limited quantity offers, bundles promotions, unauthorized dealer sales and special financing. Also excludes auctions sites such as eBay and Membership club stores. The item needs to be the identical product available for purchase from an authorized dealer and not a pricing error. Price comparison includes items and applicable delivery and installation charges (the delivered price). The item must be in stock and ready to ship out right away from the competitor’s location. We reserve the right to modify this policy at any time.
Paying For Your Order
You may pay for your orders using PayPal, Check, Cashiers check, Money order, Visa, MasterCard, American Express and Discover card issued in the United States of America.
All our memorial products are custom made and engraved to customer specification. All customers will approve a final production layout before production. We do not accept returns on custom made memorial products, for any reasons other than damaged shipments or if the approved production proof does not match the finished product. All shipping related damage should be notified to us within 24 hours of accepting the delivery. We will arrange to provide a replacement.
Termination of Use
MichiganHeadstones.com can in its sole discretion terminate your account or your use at any time. We reserve the right to change or discontinue all or any aspects of our website with notice.
Cemetery Acceptance and Delivery
Michigan Headstones™ and MichiganHeadstones.com requires customers to get an approval from the cemetery either before or after order is placed with us. MichiganHeadstones.com will attempt to contact the cemetery to verify cemetery rules & regulations. This is a courtesy service provided to our customers to verify the order placed is within the cemetery rules and regulations. Providing this service is to help the customer verify the cemetery will accept their order; however, it is solely the responsibility of the buyer to insure the item they are purchasing is within all cemetery rules and regulations. The customer is responsible for verification of all personal memorial product information.
Cemetery Installation Fees & Regulations
Michigan Headstones™ and MichiganHeadstones.com is not responsible for any cemetery or cemetery installation fees. Prices you see on MichiganHeastones.com do not include any cemetery or cemetery installation fees. Many cemeteries will have fees for installation and endowment care that you will pay directly to them. Check with them to find out what those charges might be. Most cemeteries require payment in full before accepting delivery of a memorial. When you check with them about their rules and regulations, verify when the payment must be made. It may be possible to pay them as soon as you order the memorial.
MichiganHeadstones.com will do everything within its power to ensure that all memorials sold meet the requirements of the cemetery in which it is being installed. It is, however, ultimately the responsibility of the purchaser that the memorial product conforms to cemetery regulations.
When purchasing a memorial, the purchaser acknowledges that granite is a natural material with variations in color and characteristics. Each of these colors is listed under the section’s granite colors. Occasionally, cemeteries require bronze granite backers be a color of their choosing. Please contact the cemetery to see if a particular granite backer color is required for your bronze memorial marker.
MichiganHeadstones.com also offers many other premium granite backer colors for an additional price. Kindly contact us to know about the price and turnaround time.
Layouts & Proofs
Layouts and Proofs are computer-generated images and are intended as a visual representation only. Its purpose is for the verification of names, dates, inscriptions and overall placement of emblems and portraits. The exact appearance and location of letters, scrolls, portraits, and emblems will vary between computer-generated printed image and the final product.
Delivery time is determined by order specifics and is normally 6 – 8 weeks for in stock granite markers, upright headstone monuments and bronze markers, 10 – 12 weeks for out of stock items and up to 16 – 20 weeks for custom orders. All orders will be processed only after the receipt of payment, cemetery, and layout approval. Additional design elements (custom bronze designs, custom designs, portraits, etc.) may extend the delivery time. All schedules; including but not limited to; proofs, production, shipping and delivery are estimates (please do not make plans until you know the marker or headstone has been delivered to the cemetery).
Michigan Headstones™ and MichiganHeadstones.com delivers all cemetery markers, upright headstones, and benches within the lower peninsula of Michigan. All freight costs are included in the price of the marker to the cemetery or business destinations within the Lower Peninsula of Michigan. Additional delivery charges will be applied to all orders shipped to the Upper Peninsula of Michigan.
For all orders outside of Michigan, depending on the size and weight, orders are shipped via FedEx, UPS, USPS or through leading LTL trucking company. Additional shipping charges will apply if marker is shipped to any other area. Residential delivery is available for an additional fee depending on the size and weight; orders are shipped via FedEx, UPS, USPS or through leading LTL trucking company (family is responsible for verifying cemetery approval). Any special shipping requirements will be the responsibility of the purchaser. Special requirements may include but are not limited to lift gates, rescheduling of delivery and non-commercial delivery.
Should your Memorial Product incur damage during shipment, note the damages on the bill of lading. Contact us immediately and email us a copy of the bill of lading. If possible, take a photo when you uncrate it, after noting the damage on the original bill of lading. It is important to inspect the memorial immediately. We will need to know the exact damage to the memorial within 24 hours from the date of delivery. All merchandise should be retained in the original shipping container in the same condition when damage was discovered until an inspection can be done. We are not responsible for the memorial after the bill of lading has been signed and delivery has been accepted.
Some cemeteries will not accept delivery during winter months, especially those in northern states. Snow and ice or frozen ground makes installations impossible. Some installations cannot take place until mid-March or early April, and while some cemeteries or installers will allow us to deliver or ship early, others will not. Or, they may accept delivery and store the marker but will not do the installation until later. Check with your cemetery to see if they have delivery cut-off dates. Be sure to order your memorial product early on so it is ready to ship as soon as possible.
Michigan Headstones™ and MichiganHeadstones.com must be paid in full before submitting the order to the manufacturer. On cemetery markers, purchaser will receive a layout for their approval prior to production. Production will not begin until a signed copy of the layout is received from the purchaser by Michigan Headstones™ and the memorial has been paid in full. At the completion of all paperwork, payment must be started within 30 days for the file to stay active. We accept payments in the form of credit cards, money orders and personal checks. Credit cards accepted are Visa, MasterCard, Discover and American Express. There will be a $35.00 fee for all returned checks. Balances due past 30 days are subject to a 5% finance charge per month.
Sales tax is collected on all taxable products or services.
Customer may cancel the order without incurring any charges and a full refund will be given if you notify us or cancel the order within 72 hours of placing the order. No exception whatsoever will ever be made once your order is processed.
LIMITATION OF LIABILITY:
IN NO EVENT WILL FAITH MONUMENTS LLC., MICHIGAN HEADSTONES™ OR MICHIGANHEADSTONES.COM BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING IN CONNECTION WITH THIS SITE OR ANY LINKED SITE OR USE THEREOF OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF MICHIGAN HEADSTONES, OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.
Certain sections or pages on this site may contain separate terms and conditions, which are in addition to these terms and conditions. In the event of a conflict, the additional terms and conditions will govern for those sections or pages. Any materials provided by MichiganHeadstones.com are subject to all terms and conditions stated on the website under terms and conditions.
Purchaser, herby grants Michigan Headstones ™ the unrestricted right and permission to copyright, use, and/or publish photographic pictures of memorials, headstones, markers, or merchandise purchased by Purchaser pursuant to this Contract. Michigan Headstones may copyright, use, and/or publish said pictures, in any media, for advertising, promotion or any other lawful purpose. Photographic pictures shall include, without limitation; negatives, transparencies, prints, or digital photographic pictures, in still, single, multiple, moving or video format.
If any provision of these Terms and Conditions is determined to be unenforceable or invalid, the unenforceable or invalid part hereof shall be deemed severed from these Terms and Conditions, and the remaining portions of these Terms and Conditions shall be carried out with the same force and effect as if the severed portions had NOT been part of these Terms and Conditions.
Jurisdiction and Venue
You agree that any legal action brought against Faith Monuments, LLC., Michigan Headstones™, MichiganHeadstones.com and any of its subsidiaries will be governed by the laws of the State of Michigan without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any and all litigation arising from your use or orders made from Michigan Headstones™ or MichiganHeadstones.com website will be an appropriate federal or state court located in Saginaw County, Michigan.
Testimonials & Product Reviews:
Michigan Headstones™ and MichiganHeadstones.com has the right to post only comments, reviews and testimonials which are approved by our auditing department. MichiganHeadstones.com has the right, in its unilateral discretion, to decline to post any testimonial or product review, and to modify testimonials and product reviews for content, length, spelling, grammar, and punctuation.
Website Accessibility Statement
MichiganHeadstones.com is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance status: The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. MichiganHeadstones.com is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard (we are continually working on improvements).
We welcome your feedback on the accessibility of MichiganHeadstones.com. Please let us know if you encounter accessibility barriers: